"Another auto shop recommended Certified Transmissions. Certified's service was kind, timely and the price was fair. The new transmission worked well and I did not have any issues. The personnel answered all my questions and concerns. I appreciated the service very much. I would be back if I needed to."
"Thank you so much for the great job you did when repairing my transmission. I was so excited to pick my car up and take it home. I had no idea when I randomly selected your Grandview transmission repair shop from Yellow Pages that I would have such a wonderful transmission repair experience. I feel that you really understood how important my vehicle was to me. I also appreciated the friendliness, professionalism, and cooperation that you afforded me on each visit. I will whole-heartedly recommend your transmission repair services to anyone in Grandview who is in the need of a new or rebuilt transmission. And, I will be sure to bring my car in for my 15-day check up to ensure it continues to perform as well as a 1986 MR2 can. Again Thanks to you and your team of transmission professionals."
"Thanks to Bob and the crew at Certified Transmission in Grandview. My daughters car was in bad shape and I had vision of a new transmission or a total rebuild. I could have been told that I needed a rebuilt transmission and I would have bought one. Turned out that it was just a bad sensor and catalytic converter. I am sure I could have been sold a new catalytic converter and I would have bought that too. I was informed that federal law requires an 8 year and 80,000 mile warranty and I could get a new catalytic converter free at the dealer in Grandview. Thanks for you good and honest service and repairs. I have been to other transmission shops around Kansas City and found out that I was overcharged and the work they charged me for was not what they did. Every auto mechanic I know in greater Kansas City recommends Certified Transmission!"
"So my name is Frank w. i was presented with a car not long ago and i was told it had a transmission problem. So i asked my mechanic who to bring it to he told me to bring it to jake at certified transmission in grandview although i live in lee summit and it was a further toe it would be worth it ,so i did, the service i received was remarkable Jack and Gary were exceptional with handling the diagnosis and very helpful with making the wright decision on financing once i had my end of things in order these gentlemen had my car back to me fast i was not expecting this type of service at all i highly recommend that if you need work done to bring to them they do great at there craft i will recommend them to any one that could use work done i can not say enough good things "
"I took my Fusion to Gary, Jack and the guys at Certified Transmission in Grandview and had a great experience with them. I was referred to them and when I took my car there, I was treated with respect and they took good care of my car. I definitely would refer Gary and the guys to anybody needing car care.....they will treat you right!"
"These guys were great. They helped me deal with the warranty company,and did a great job with the installation. All of the staff were very friendly and honest. The estimates and actual cost were spot on and they did not try to sell me things I did not need or want. I highly recommend these guys if you need to have transmission work done."
"Gary and the guys were great to work with. Car transmission is running great so far. They helped get me around when in a pinch. Excellent attitudes from car service guys and customer service guys. Overall an exceptional experience."
"I am writing you to let you know how impressed I am with a young man by the name of Chuck Green at your location in Grandview. My uncle Clyde had an issue with his transmission in his Mercedes and although Chuck did all he could to keep us from having to have it replaced, it was inevitable. It was a long hard decision in the end however we knew it was the best one. We had many questions that Chuck was always willing to take the time to answer for us. He never once made my wife or I, or my Uncle feel as though we were bothering us. We finally made the decision to have it repaired however our funding fell through at the last minute and we were stuck without a way to pay for it. Chuck was quick to help us come up with a solution and offered a couple different options to finance the repairs. My Uncle Clyde was required to bring some documentation up from his bank in order to complete the financing options, however, since my wife and I were not in the Kansas City area we had no way to get my Uncle to his bank to get these documents. This is the most impressive part, Chuck went out of his to come pick my uncle up and take him to his bank, on to top of that there was a delay from the finance company, therefore my Uncle had to wait an additional day to pick his vehicle up. Chuck gave Clyde a ride home after work that day, In addition, took him by the Footwear store so he could pick up some new winter boots in the process. That is way beyond normal customer treatment in my opinion. The following day after the financing was finalized, Chuck delivered the vehicle to my Uncles house and helped him move a couple of vehicles around so he could park it where he needed too. In all my life I have never experienced customer service like this, I think Chuck is a great ambassador for your company and should be commended for his generosity to my 74 year old Uncle who is also a Wounded War Vet. Thank you to your company and especially to Chuck for making us feel like we were friends or family, rather than customers."
"My car would not shift out of first gear, so I thought I was going to have to buy a new transmission. They discovered it was just a throttle cable and got it replaced and me back on the road. Chuck was real good at keeping me informed throughout the process. Certified Transmission is honest and trustworthy and won't try to sell you something you do not need."